Calling in a collection agency: the friendly approach
If you are considering using a debt collection agency, it is essential to choose a company that treats your customers with courtesy and respect, as it could be that your client has simply forgotten to pay. Debt collection agency Credifin focuses on maintaining good relationships with your customers, while at the same time we take care of the collection of your outstanding receivables.
Credifin: the collection agency for you
At Credifin debt collection agency we are eager to help you! As a collection agency, we are not only available for large invoices, but also for small outstanding amounts. Both private and business assignments fall within our domain. We are collection experts in heart and soul, but we also join forces with bailiffs, so that we can guide you through the entire process. In this way we are happy to take a lot of work and stress off your hands.
Specialist in the amicable process
We start with an amicable collection, where we, as a collection agency, try to collect the amount due without judicial intervention. We do this by informing the debtor about the outstanding payment and pointing out the consequences of non-payment of the claim.
Our approach as a collection agency is friendly, but compelling when necessary. The aim is to arrive at a solution that is acceptable to all parties. Sometimes a payment arrangement can offer a solution, while in other cases a collection letter will suffice.
If the amicable collection is not successful, we can, in consultation with you, proceed to a judicial collection. In this case, we will prepare a summons and take the case to court. This process can take longer and entail additional costs, but sometimes it is necessary to be able to collect the outstanding amount in this way.
It is not always clear when you can call in a collection agency, how the process works and what the costs are. That is why we would like to explain how we work at collection agency Credifin:
- 100% No Cure, No Pay
- No subscription or file costs
- Fast results thanks to 18 years of experience
- Follow the progress 24/7 in your online file
- Submit your direct debit within 5 minutes
When to hire a collection agency?
You can use one for every outstanding payment! However, there are a few things to keep in mind:
Consumer Claims – Specific rules apply here. In addition to the regular invoice, don’t forget to send at least one final reminder or a 14-day WIK letter.
Business Receivables – The rules are different here. Payment reminder, reminder or 14-day WIK letter? Not required! The Commercial Transactions Payment Arrears Act states that collection costs and statutory interest are automatically due and payable if a claim is not paid within 30 days or the agreed payment term. More info? Article 6: 96 Civil Code paragraph 4!
Not an expert in laws and regulations? Do not panic! We always check all outstanding incoming receivables. Engage our collection agency and we will get to work. You can wait for your payment carefree, while we take care of it.
Have we received full payment? Then we will transfer it to you as soon as possible. At most one week after receipt of payment!
From what amount can I call in a collection agency?
We do not apply minimum amounts at collection agency Credifin. We believe that every payment is important to you! So, whether it concerns a small or large amount, you can call in debt collection agency Credifin for any amount.
Do you want to deposit a small outstanding payment with us once? Or maybe submit several large invoices because a client refuses to pay? No problem! We are ready to help you and to get started with all outstanding payments.
Diversity in debt collection services: what does Credifin have in store for you?
- Business collection agency? Check! Do you have a persistent customer who just won’t pay? Our business debt collection services are here to support you. Our team knows better than anyone how important it is to nurture business relationships. Do not worry; we treat your customers with respect and tact.
- Debt collection agency for individuals? Also that! Sometimes it is not the companies, but the individuals who have outstanding bills. Don’t worry, we have experience in collecting private debts (individual debt collection agency). With our approach we ensure that you get what you are entitled to.
- Debt collection agency for associations, we help too! Contribution not paid? Other outstanding amounts? Credifin comes to the rescue with collection services especially for associations (collection for associations). We know exactly how to handle situations like this.
- International customers? No problem. Debtors abroad can be difficult, but as a collection agency we have the knowledge and experience to successfully complete international collections as well.
- Accounts receivable management – sounds good, right? Debt collection is one thing, but how about help with organizing and maintaining your debtor administration? This gives you more insight into the financial situation of your company.
Submitting a collection: how does it work?
Submitting a collection is very easy with us. You simply do that online, after which we get started right away. So do you want to hire a collection agency? We explain step by step how this works.
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You can submit a collection online
You can easily submit your direct debit order online. That will take you a maximum of 5 minutes. You are not committed to anything after that, because at Credifin we do not charge any subscription or file costs. You can therefore also engage us once for an outstanding payment.
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Upload invoices in the collection portal
You can easily upload your invoice(s), so that we can get started right away. We then check all data. If any data is still missing, we will complete the file and get to work immediately.
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We will start working with your outstanding payment(s) the same day. We do this on a No Cure, No Pay basis. Has your debtor not paid anything? Then you don’t have to pay us anything. View our calculation example to see how we calculate the collection costs charged to the debtor.
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Keep track of the progress of the claim in your online file 24/7. We record all contact moments (telephone calls, SMS, e-mail and letters) with your customer and the agreements we make with them. This way you are always aware of the current status.
Call in a collection agency for costs
We understand that engaging a debt collection agency can sometimes feel like a big step. That is why we use the No Cure, No Pay principle. This means that we do not charge any costs if we are unable to collect the amount due. Is it possible to collect? Then we recover the costs from the debtor, so that you do not have to worry about extra costs.
Our working method and rules of the game explained
On our No Cure No Pay collection page we explain our working method and rules. Here you can find how we calculate the costs for full collection, partial collection and if no collection is made. This way you know in advance exactly where you stand if you decide to do business with us.
At our collection agency you do not pay any subscription or file costs and you receive free online insight into the progress of your current collections. However, costs may be charged for, for example, a final notice, starting legal proceedings or filing for bankruptcy. However, as a collection agency we will always be transparent about any costs associated with this.
How does Credifin differ from other collection agencies?
Engaging a collection agency is wise if there is an outstanding payment that the customer does not pay. However, which agency you choose determines whether you have the right approach. There are countless collection agencies, but Credifin stands out because:
- Digitization – Working fully digital and online, that’s our thing! This makes us extremely efficient and allows us to switch quickly.
- Accessibility – We consider it essential to be easily accessible for our customers. So you can always contact us with questions or comments.
- Customization – Attention to every case, big or small. We offer customization to our customers and handle every outstanding payment with due care.
- Transparency – Working method, costs, conditions: everything is crystal clear with us. That way you always know where you stand at Credifin.
If you choose Credifin, you choose a unique approach that makes the difference!
While maintaining satisfied customers
Financial issues, if not run smoothly, can do a lot of damage to the relationship between you and your customers. Of course you want to receive all the payments you are entitled to, but you would rather not lose any customers. That is why we always approach your customers in a friendly and respectful manner. At your request, we can also handle this with extra caution.
Due to the respectful and calm approach of debt collection agency Credifin, many clients that we remind and remind for our clients eventually become our clients themselves. This is because the way we work really appeals to them. That’s great, because that way you can be sure that the customer won’t be left with a bitter aftertaste after they receive a collection from you.
This is what our customers say about our collection agency
“Highly recommended! Very very helpful! Despite it being a relatively small bill, they handled it as if it had been a big one. I am so glad I hired them.” Studio Rodenhuis
“Very good communication, clear website and secure environment in which documents and communication are shared.” HSV the Working Dog Teteringen
“Unfortunately I have to use this service sometimes; but i’m happy with it when i need it. I have now been helped 2x; 1x with a private individual and 1x with a company who stuck their heads in the sand…” Handyman Michel
“I have a very high regard for debt collection agency Credifin, I have been submitting debt collection cases since 2019, almost always with a good result, I found them on the internet at the time, I thought I would give it a try, I created an account and I am on it right away went to work, and to this day have not regretted it.” Administration office de Jong
For any amount: we get to work
Hiring a debt collection agency like Credifin costs you nothing, because we work on a No Cure, No Pay basis. This applies to large outstanding payments, multiple outstanding invoices and a one-off order. You can easily submit your collection online, after which we will immediately start working as the best collection agency in the Netherlands.
